Is the title of Chapter 3 of Deming. What are the Diseases?:

1. Lack of constancy of purpose

2. Emphasis on short-term profits

3. Evaluation of performance, merit-rating or annual review

4. Mobility of Management

5. Running a company on visible figures alone

6. Excessive medical costs

7. Excessive cost of liability

I’ll write a post on obstacles later. I do have a comment to make on #2 and #3. We might not realize this now, but being profitable is only as important as keeping the company alive.